Privacy Policy

Concerned about the protection of your private life, the ORTHONOV Company undertakes to ensure the best level of protection of your personal data.

As part of its activities, the company Orthonov provides its customers with an e-commerce service accessible from the website www.orthonov.com

To deliver its service, the Orthonov company collects personal data. Data collection is carried out on the Orthonov website, by phone, in store or when receiving a paper order.

The purpose of this section is to provide you with complete information on the use made by the company Orthonov of the personal data of its customers.

Orthonov, as Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 on the protection of personal data.

In the forms for collecting personal data on the site or in paper format, the Customer is notably informed of the compulsory nature or not of the data collection. In the event that a mandatory data field is not provided, Orthonov will not be able to perform its services.

1. BRAND AND TRADE NAME

Unless otherwise stated, the names, logos and other symbols appearing on this site are trademarks and / or trade names which belong to Orthonov and which are protected by law. Their use is prohibited without the written permission of Orthonov.

This site is protected by the provisions of the Intellectual Property Code. Unless expressly authorized in writing and in advance, reproduction and any use of all or part of this site, its logos or other distinctive signs for purposes other than within the framework of an individual and private consultation are prohibited. The insertion of hypertext links to this site is prohibited without the prior authorization of Orthonov.

2. WHO COLLECTS PERSONAL DATA?

2.1. Orthonov: Data controller

In general, the company that collects personal data and implements data processing is:

The Orthonov Company with a capital of 50,000 Euros, registered in the Trade and Companies Register under the number 820 720 068 RCS Evry whose head office is located at 3 rue de Villebon - 91160 Saulx les Chartreux

3. LEGAL BASIS OF PROCESSING

The privacy of users is protected by regulations. Under the data protection regulations, Orthonov is only allowed to use the personal data of its users if it has a valid legal basis. It must ensure that it has one or more of the following legal bases:

  • The fulfillment of a contract (for example to process and fulfill an order for goods or to open and manage an Orthonov account), or;

  • The fulfillment of a legal obligation (eg: conservation of invoices), or;

  • When it is in the legitimate interest of the company Orthonov, or;

  • When the user has given his consent.

A "legitimate interest" of the Orthonov Company must not go against the rights and freedoms of users. Examples of legitimate interests mentioned in the GDPR (General Data Protection Regulation) include fraud prevention, direct marketing and data sharing.

4. TO WHOM IS YOUR DATA TRANSMITTED?

Your data is not transmitted to third parties, they remain internal to the Orthonov company.

5. WHAT ARE MY DATA RIGHTS

5.1. What are my rights ?

In application of articles 14 to 22 of regulation 2016/679 of April 27, 2016, any natural person using the service has the right to exercise the following rights:

  • A right of access
  • A right of rectification,
  • A right to oppose and erase the processing of non-mandatory data
  • A right to object to profiling
  • A right to limit processing,
  • A right to data portability

Finally, when the Orthonov company detects a personal data breach likely to create a high risk for your rights and freedoms, you will be informed of this breach as soon as possible.

5.2. How to exercise them?

These rights can be exercised with the company Orthonov which collected the personal data as follows:

By post, by writing to us at the following address:

3 rue de Villebon 91160 Saulx, les chartreux, indicating your name, first name, address, email and if possible customer reference in order to speed up the consideration of your request.

The request must be accompanied by proof of identity.

The Orthonov company sends a response within 1 month of exercising the right. In certain cases, linked to the complexity of the request or the number of requests, this period may be extended by 2 months.

In the event of no response or unsatisfactory response, the person concerned has the option to contact the supervisory authority of their country of residence:

  •  In France, the CNIL: https://www.cnil.fr/

6. HOW LONG IS MY DATA KEPT?

The data appearing on the invoice is kept for a period of 10 years in accordance with the Commercial Code. The other data are kept for 3 years.

7. WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?

7.1. General rules

As data controller, the company Orthonov takes all necessary precautions to preserve the security and confidentiality of data and in particular to prevent it from being distorted, damaged, or that unauthorized third parties have access to it.

The Orthonov Company has deployed a security system to ensure the greatest security of the data collected and to detect data breaches. This includes the physical security of the buildings housing our systems, the security of the computer system to prevent external access to your data, and having copies.

8. TERMS OF THE PRIVACY POLICY

This privacy policy may be updated by Orthonov. The latest version in force will be published on our site.